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DotCom Web Hosting is committed to provide attentive and responsive customer service and after-sales support to all our customers. Apart from corporate clients who hold business accounts that allow them to enjoy up to 24/7 phone or even on-site support, all customers are encouraged to feedback to us electronically if your problems are not critical.

If you can't find an appropriate solution to your problems on our website or Knowledge Base database, please feel free to create and submit a ticket to us.

 

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DotCom Enterprise is a fast growing web design and web hosting provider. Since 2003, DotCom has been offering domain names, web hosting, web design, web development, virtual private servers, dedicated servers and co-location service to over 5000 customers.

Leveraging on the datacenter facilities at M1 Connect (formerly known as Qala) with backbones to Singtel, Starhub and PacNet, DotCom operates under a multi-homed network infrastructure to ensure maximum network reliability.

  

 

You can find plentiful of hosting providers around, in a mix of affordable and professional hosting but seldom together.

Paying the extra dollars for superiority claims, it will not be realized until a crisis. Chinese New Year is an important local festival, but DotCom responded to my call for help on a breakdown of our VoIP setup.

This is what i call professional, and the best thing is i did not pay a lot extra!

Masud Zahir
VoIP Provider, Bangladesh

  
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