DOTCOM ENTERPRISE (ACRA BRN: 53064702L) incepted since 2003 is a Singapore-based web hosting provider offering affordable yet professional web solutions to individuals and businesses for all sizes. We constantly strive to innovate and diversify our range of services to bring value to our customers being a one-stop solutions centre. Our list of services includes web hosting, dedicated hosting, domain names and web design or development service.
Our hosting service is not just cost-efficient, they are also scaleable according to the level of technological complexity that you need. From a basic Budget Shared Hosting account for a simple website and email, or Virtual Private Server (VPS) for higher value for money with better privacy and control, to Dedicated Servers which offers the full capacity of the hardware to host your applications. If you think you are better off managing both your own hardware and software, you can also co-locate your server with us on our rack in the datacenter.
Passion for Excellence
With 8 years in business and counting, we have accumulated a wealth of experience in customer service and domain knowledge in IT. We always strive with the passion for excellence to provider our customers with the best possible service, and believe that any project is possible with a suitable budget. Similarly, getting to know our customers' budget will also help us identify the best way in terms of quality and quantity to approach in solving our customers' problems.
We have developed a friendly customer support hierachy whereby all customers will be assigned under a dedicated Account Manager. Believing that "no door is a wrong door", we do not wish to push our customers around between departments without solving their problems. Under the account servicing by an Account Manager, we have established a single point of contact for our customers on all issues or feedbacks regarding our service. Be it a technical support ticket, sales enquiry or billing request, you just need to contact one single person to have everything done. Now, that's DotCom Spirit.
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